Beautiful we love it can’t wait till prom
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Prom Dress 28 Looks exactly like what I payed for!
Shipping and Processing Times
Processing and production times vary by item. Please refer to each product listing for the estimated processing or production time.
Please allow the listed processing or production time before shipment. Delivery takes an additional 3–4 business days
NO RUSHED ORDER
Returns & Exchanges
We have a 7-day return policy for eligible in stock dresses , which means you have 7 days after receiving your item to request a return. While we do not offer refunds, we provide the option for store credit that doesn't expire unless you use it. If 7 days have passed since you received the package, unfortunately, we cannot offer you a return. Excludes prom dresses, gowns, and , Finale Sale Items whether currently or previously in stock.
Final Sale Items: Prom Dresses, Pre-Orders ,Made to Order, Custom Dresses, And Final Sale Items
Please note that some of our dresses feature glitter, rhinestones, and feathers. Glitter- or feathered fabrics may shed; this is normal and unavoidable. If shedding is a concern, we recommend not ordering items with these materials.
Additionally, a small number of rhinestones may loosen during transit or after arrival, as they are very diligent. If this occurs, we recommend using E6000 glue to securely reattach them and allowing at least 3 hours of drying time before handling.
While we take care in crafting each piece, these issues cannot always be prevented. If this is a concern, please refrain from ordering dresses with rhinestones. Refunds or partial refunds will not be issued for these reasons.
Don't see your size?
We offer made-to-order production for items that aren't available in your size. If you don't see the size you need, please contact us by email or through our live chat. We'll respond within 24 hours to assist you.
Need help choosing the right size?
We’re here for you. Reach out to us through our live chat or email support and get a response within 24 hours.
Customer support hours: Mon–Fri, 10am–5pm Pacific Time
Mila
Cantidad
- Made-to-Order Production Available
- Designed for Prom, Birthdays & Special Events
- Customer Rating
- Personalized Customer Support
Pre-Order
Production Time: 18 Business Days
Details ( standard sizing )
Mannequin is wearing a size small. Please do not order a size small if your hips is larger than “42” inches.
Customer is wearing a size medium ( unknown measurements)
• Rhinestone dress
• The back is made with solid stretchy fabric . Stretches approx. 3- 4 inches from the first measurement that’s on the size chart.
• Tie back with middle zipper
FAQ
What is your return policy?
We have a 7-day return policy for eligible in stock dresses , which means you have 7 days after receiving your item to request a return. All eligible return items must be unused, unworn items with original tags. While we do not offer refunds, we provide the option for store credit that doesn't expire unless you use it. If 7 days have passed since you received the package, unfortunately, we cannot offer you a return. Excludes prom dresses, gowns, and , Finale Sale Items whether currently or previously in stock.
Final Sale Items: Prom Dresses, Pre-Orders ,Made to Order, Custom Dresses, And Final Sale Items. Store credit is processed once the item is received and inspected. Return shipping costs may apply.
When Will I Get My Order?
Processing and production times vary by item. Please refer to each product listing for the estimated processing or production time.
Please allow the listed processing or production time before shipment. Delivery takes an additional 3–4 business days
NO RUSHED ORDER
Do you ship internationally?
Yes, we offer international shipping to most countries. Delivery times and shipping fees vary based on your location. Customs duties may apply depending on your country’s regulations and are the customer’s responsibility.
How can I track my order?
Once your order ships, we’ll email you a tracking link to monitor its progress. You can also log into your account anytime to view order details and shipping updates in real time.
Can I cancel or change order?
Orders may be canceled within 24 hours of being placed. If you need to cancel your order, please contact us as soon as possible.
Once an order has shipped, it cannot be canceled or modified. If your item is eligible, we will gladly assist you with the return process in accordance with our return policy.
Pre-Order and Made-to-Order items are custom or specially sourced products and are considered final sale. These orders cannot be canceled once production has begun or materials have been purchased.
If you choose to cancel a Pre-Order or Made-to-Order item after this point and there is an outstanding balance, any deposit or payments already made will be forfeited. No refunds, store credit, or exchanges will be issued for Pre-Order or Made-to-Order items, as they are final sale.
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