Customer Service hours: Monday - Friday 9am- 5pm Pacific Time. Please keep in mind that we DO NOT work Saturdays, Sundays , and Holidays. Please order accordingly.

Shipping

All items are made to order (unless otherwise noted). Processing time for made to order dresses is between 7-18 business days. 1-3 business day for RTW and 3-7 business days for READY TO SHIP dresses.  If you need an item sooner, please email us at info@merakibysherry.shop to see if this is possible BEFORE placing your order, as you cannot cancel an order once we have begun the process. If you cancel anytime during the process, you lose your deposit/payments.

After Processing time/ production time, Standard shipping is 2-3 business days or an Overnight option is also available at checkout. Once the item ships, you will receive a tracking number to track your item. In the rare event that the item is lost or stolen in the shipping process, Meraki by Sherry is not held responsible. However All Shipping rates will include full insurance on your package, so it can be used to be refunded your total amount.